How do I change my password?! - Guild Wars Forums

Cataclysm · Nov 15, 2006, 11:27 PM // 23:27

OK, so I decided to chage my passoword and was whisked away to a PlayNC website where I had to fill out a bunch of forms to get the ability to change my password. I go to add my GW key and it says its in use. Duh. I look closer and it says to change it from within GW. SO I launch GW and click add access key and now I have to add a key. Well, I cant very well ADD a KEY I ALREADY HAVE and there's no way to manage my account keys unless I add one first as far as I can tell.

WTF is going on? I can't add my CD Key via PLayNC because its in use, and I cant add it via GW client because its in use.

ikepdx · Nov 16, 2006, 12:15 AM // 00:15

Log into your account and click on the Edit Account button on bottom left. Next check change password.

If you are redirected to PlayNC, log in to PlayNC, click on Guild Wars and then reset password.

Cataclysm · Nov 16, 2006, 01:25 AM // 01:25

I can't add GW to my games list in PlayNC...

potatos · Mar 09, 2008, 10:21 PM // 22:21

i'm havin the same problem bud ur not alone

Agent Mold3r · Mar 09, 2008, 10:25 PM // 22:25

as i said in the thread right above(or below ><) changing your password in this game is complete joke, its the most frustrating and pathetic thing i've ever experienced. GW redirects to the plaync site, the plaync site redirects to GW Support, GW support then redirects you back to plaync. Its a joke.

Kerwyn Nasilan · Mar 10, 2008, 12:10 AM // 00:10

If you are directed you there it means you probaly means you bought something from the Online store you must log in with what you used when you bought said item, you can contact support to get this information if you have Keys. if they have made all accounts this way I have no Idea. Wish it would just go back to the old way.

Agent Mold3r · Mar 10, 2008, 02:11 AM // 02:11

i actually bought nightfall from the online store without creating a plaync account, I just entered my credit card info.

eternalperil · Sep 04, 2009, 04:20 AM // 04:20

i am having the same problem

*Darcy* · Sep 04, 2009, 06:56 PM // 18:56

Here is a link to changing password instructions in Knowledge Base
http://help.ncsoft.com/cgi-bin/ncsof...&p_to pview=1

Being asked for access keys when account already exists
http://help.ncsoft.com/cgi-bin/ncsof... JnBfcGFnZT0x

It's very possible that you already had an NCSoft Master account, which is why the codes are not appearing.
http://help.ncsoft.com/cgi-bin/ncsof...&p_to pview=1

Hope that helps.

necroman9 · Sep 06, 2009, 01:57 PM // 13:57

Hey guys Im having a bit of a problem with my Guild Wars Account
I started playing Guild Wars about a year and a 1/2 ago i played for about a year than i stopped. I own factions, nightfall and Eotn. Now i decided i wanted to start playing again( Im only 14 i go through phrases and stuff). Now i went to log in but i cant remember my password and i cant get into my ncsoft master account and change it because i dont remember the details of that either. I lost my access keys so i cant exactly verify them for support. What am i gonna do, im in quiet the little situation

Any help would be appreciated

Nov 15, 2006, 11:27 PM // 23:27	#1
Cataclysm Lion's Arch Merchant Join Date: Mar 2006 Guild: The Lost Dynasty [SEEK] Profession: W/Mo	How do I change my password?! OK, so I decided to chage my passoword and was whisked away to a PlayNC website where I had to fill out a bunch of forms to get the ability to change my password. I go to add my GW key and it says its in use. Duh. I look closer and it says to change it from within GW. SO I launch GW and click add access key and now I have to add a key. Well, I cant very well ADD a KEY I ALREADY HAVE and there's no way to manage my account keys unless I add one first as far as I can tell. WTF is going on? I can't add my CD Key via PLayNC because its in use, and I cant add it via GW client because its in use.

Sep 04, 2009, 06:56 PM // 18:56	#9
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	Here is a link to changing password instructions in Knowledge Base http://help.ncsoft.com/cgi-bin/ncsof...&p_to pview=1 Being asked for access keys when account already exists http://help.ncsoft.com/cgi-bin/ncsof... JnBfcGFnZT0x It's very possible that you already had an NCSoft Master account, which is why the codes are not appearing. http://help.ncsoft.com/cgi-bin/ncsof...&p_to pview=1 Hope that helps. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Nov 16, 2006, 12:15 AM // 00:15	#2
ikepdx Academy Page Join Date: Dec 2005	Log into your account and click on the Edit Account button on bottom left. Next check change password. If you are redirected to PlayNC, log in to PlayNC, click on Guild Wars and then reset password.

Nov 16, 2006, 01:25 AM // 01:25	#3
Cataclysm Lion's Arch Merchant Join Date: Mar 2006 Guild: The Lost Dynasty [SEEK] Profession: W/Mo	I can't add GW to my games list in PlayNC...

Mar 09, 2008, 10:21 PM // 22:21	#4
potatos Pre-Searing Cadet Join Date: Mar 2008 Guild: Avatars of Fear Profession: Mo/	i'm havin the same problem bud ur not alone

Mar 09, 2008, 10:25 PM // 22:25	#5
Agent Mold3r Lion's Arch Merchant Join Date: Jan 2007 Guild: Death Legion Of Cantha Profession: W/Rt	as i said in the thread right above(or below ><) changing your password in this game is complete joke, its the most frustrating and pathetic thing i've ever experienced. GW redirects to the plaync site, the plaync site redirects to GW Support, GW support then redirects you back to plaync. Its a joke.

Mar 10, 2008, 12:10 AM // 00:10	#6
Kerwyn Nasilan Forge Runner Join Date: Aug 2007 Location: WHERE DO YOU THINK Profession: W/	If you are directed you there it means you probaly means you bought something from the Online store you must log in with what you used when you bought said item, you can contact support to get this information if you have Keys. if they have made all accounts this way I have no Idea. Wish it would just go back to the old way.

Mar 10, 2008, 02:11 AM // 02:11	#7
Agent Mold3r Lion's Arch Merchant Join Date: Jan 2007 Guild: Death Legion Of Cantha Profession: W/Rt	i actually bought nightfall from the online store without creating a plaync account, I just entered my credit card info.

Sep 04, 2009, 04:20 AM // 04:20	#8
eternalperil Pre-Searing Cadet Join Date: Sep 2009	i am having the same problem

Sep 06, 2009, 01:57 PM // 13:57	#10
necroman9 Pre-Searing Cadet Join Date: Sep 2009 Profession: Rt/N	Hey guys Im having a bit of a problem with my Guild Wars Account I started playing Guild Wars about a year and a 1/2 ago i played for about a year than i stopped. I own factions, nightfall and Eotn. Now i decided i wanted to start playing again( Im only 14 i go through phrases and stuff). Now i went to log in but i cant remember my password and i cant get into my ncsoft master account and change it because i dont remember the details of that either. I lost my access keys so i cant exactly verify them for support. What am i gonna do, im in quiet the little situation Any help would be appreciated